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Terms and conditions Tours Agua Clara diving Tulum

Cancellation By You:
The lead name on the booking must give notice to cancel the tour in writing or mail at our office and we shall refund the tour cost after deduction cancellation charges as under.

In order to cover our expected loss from the cancellation of the booking there is set scale of charges which must be paid by you or any one traveling with you;

From the booking date till the departure date, 50% of the deposit of the tour/package cost is chargeable 5 days before your departure and 100% after this period.

Changes Made By Us Before Travel:
We reserve the rights to do any change in your Tour program due to unexpected conditions. If you do not want to accept a significant change, which we will tell you about before you depart, we will (if we are able to do so) offer you an alternative tour of equivalent or closely similar standard and price at no extra cost, or a less expensive tour, in which case we will refund the difference in price. If you do not wish to take the alternative we offer you, you can choose a different tour offered for sale by us and pay, or receive a refund of, any price difference. Or, if you prefer, you can cancel your tour and receive a full refund of deposits, which you have paid to us, except for any amendment charges of Rs 1500.00.

Unless the change is as a result of circumstances such as fighting, disturbance, terrorist movement, natural tragedy, fire, bad weather conditions, we will pay you 100% compensation for your deposit.

Circumstances Beyond Our Control:
We cannot pay any compensation, reimburse expenses, or cover losses for any amount or otherwise accept responsibility, if as a result of circumstances beyond our control, we have to change your tour after booking, or we, cannot supply your tour, as we had agreed, or you suffer any loss or damage of any description. When we refer to circumstances beyond our control, we mean any event that we could not foresee or avoid, even after taking all reasonable care. Such circumstances will usually include, but are not limited to, war, threat of war, airport closures, epidemic, natural or nuclear disaster, terrorist activity, civil unrest, industrial dispute, bad weather.

Your Responsibility:
We want all our customers to have an enjoyable, carefree holiday. But you must remember that you are responsible for your actions and the effect they may have on others. If we, or another person in authority, believe your actions could upset, annoy or disturb other customers or our own staff, or put them in any risk or danger, or damage property or you are unfit to travel, we may end your tour and terminate your contract. You and your travelling party will be prevented from using your booked accommodation, transport, and any other Travel Arrangements forming part of your booking and we will not be liable for any refund, compensation or any other costs you have to pay. Alternatively at our discretion, you may be permitted to continue with your tour but may have additional terms of carriage imposed upon you.

In addition to the above and the effect your actions may have on others, you must particularly also bear in mind that you are responsible for your safety, and that you are responsible for the condition of the property you occupy. We are not responsible for any accidents which occur in or around irresponsible behavior or for any accidents which occur anywhere on properties because of glass, china or the like which you have broken and/or have left in a way in which injury can result.

We expect that you will enjoy your holiday with us. We appreciate that you may well drink alcohol as part of your enjoyment. You must, however, do so responsibly and we will have no liability to you for any injury, loss or damage you suffer as a result of your judgment being impaired wholly or partly by alcohol.

We will hold you and the members of your travelling party jointly and individually liable for any damage to the accommodation, furniture, apparatus or other materials located within the accommodation, together with any legal costs we incur in pursuing a claim. It is your duty to report any breakages, defects or damage to an appropriate person immediately.

If your behavior or the behavior of any members of your travelling party causes any diverted we and/or the carrier will hold you and those members jointly and individually liable for all costs incurred as a result of that diversion. We cannot accept liability for the behavior of others in your accommodation, or for any facilities/services withdrawn as a result of their action.

If You Have A Complaint:
We aim to provide the best tour possible. However, if you are not satisfied please complain as soon as possible to the relevant person (for example, the accommodation management or transport supplier). If they cannot help, you must tell your tour Representative and we will do everything reasonably possible to sort the problem out. If you are still not satisfied, If you do not have the services of a Representative, you must contact us at the given Email ID or Phone Number. No complaints or refund requests for the same be entertained after the tour ends.

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Tha mangrove blood

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This photos where taken 3 days after a big rain in Casa cenote. This ecosystem is surrounden by red mangrove, a species distributed in estuarine ecosystems throughout the tropics.
It releases a substnace called tanic acid, which dilutes in the water of costal cenotes and is eventually released to the reef.
In this dive you can see this natural phenomenon which give many color tones at diferent dephts.

SJCAM 4000
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Cenote Calavera


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Located only 5 Km from the sea, Cenote Calavera its a very special diving site due its very visible hallocline found at a depht of 17 mts.
The hallocline is the meeting point between the freshh and the salt wáter. They meet but they dot mix due the differences of desities and lack of strong currents.
You can witness this dive in Tulum.

coming out of the cloud in cenote angelitafloating in the cloud of cenote angelitadead forest angelita
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Each cenote is very unique in color, flora, fauna, light, texture, history, design, salinity and transparency. Above or below you can catch the beauty of these fresh water rivers from any angle and the results are astounding.

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Sian Ka’an is a dream waiting to discover…

diving package in tulum
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In the language of the Mayan peoples who once inhabited this region, Sian Ka’an means ‘Origin of the Sky’. Located on the east coast of the Yucatán peninsula, this biosphere reserve contains tropical forests, mangroves and marshes, as well as a large marine section intersected by a barrier reef. It provides a habitat for a remarkably rich flora and a fauna comprising more than 300 species of birds, as well as a large number of the region’s characteristic terrestrial vertebrates, which cohabit in the diverse environment formed by its complex hydrological system. It is also home to the Crocodylus acutus / American Crocodile and
Crocodylus moreletii / Morelet’s Crocodile, both on the IUCN Redlist, and they are both found in the lagoons and mangrove around the property. Check it out…..

fan co0ral agua clara dive centeramazing view from tulum in agua claraBBQ at agua clara dive centerroom akumal agua clara dvie centerspacefull room agua clara diving centernice and clean bathroooms agua clara dive centerswimming pool agua clara dive centercondo agua clara bed and dive
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cenote Nic te ha

Cenote Nicteha is small open cenote with a beautifull underwater garden and fairly deep caves to dive in and take nice shots form beneath.
This gardens generally grow in shallow open and fresh water cenotes. and they contain a beautifull variety of colorful gupis, tiger mojarras and fresh water turtles

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Flying through cenote The pit

cenote diving with agua clara

Cenote the Pit its located about 20 km north of Tulum town. Its a deep sinkwhole of more than a 100 mts (300 feet) deep. The clarity of the water allows sun beams to go as far as 35 mts without being refracted.
Floating through it gives a strong sensation of floating in space or lacking gravity for a while.
The stalactites hanging from it are the celarest evidence of its dryer stages, down to even 70 mtes less than its current stage.

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cenote pirañas

sliding thorugh the coral canyons cozumel
rays cozumel tulumwater of cozumelsliding the wall of cozumel

Cenote pirañas is a semi closes cenote located just 3 km from Tulum. This photos where take on a sunny day (obviously). Yo can esasily appreciate the way light refracts much less in fresh clear water such as this

This photos where taken with a Nikon coolpix
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Cenote Photos: What is beneath the Mangrove?

guppies in cenote
bike tour xibalba agua claracenote root saac aktuncenote formations pet cemeterry cenotesnorkel in saac aktunturtles akumal bay

The Mangrove grows over the cenotes of Tulum. The roots of this strong plant feed the trees that give the shade to the souls that walk around Tulum. This series of photos attempt to introduce you to one of the protagonists of the cenotes of Yucatan; the Mangrove. The landscapes found underneath its roots bring all kinds of magnificent feelings, among them veneration and respect towards nature and the environment.

Mexico, Tulum

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Discover Tulum: Diving, Snorkeling and more

Tarpons casa cenoteMayan chanel in sian kaanFloating deck sian kaanMangrove on the chanel of sian kaanBoca paila in sian kaanFloating tour sian kaanSian kaan: where the sky is bornRuins of muyil sian kaanBoca paila on the horizon

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Explore Tulum with this photo session made with arm extension. We took this photos during eco tours involving scuba diving, snorkeling in Tulum’s cenotes and coral reef. bike ride, walk in the jungle, kayaking, diving and snorkeling: certainly there is no better way to explore Tulum.

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Location[/wpml_translate][wpml_translate lang=’es’]Ubicación[/wpml_translate]:

Mexico, Tulum

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Elegant Turtles in the Reef of Tulum: Photo Gallery

This photo gallery contains a collection of amazing photos of turtles that you can see when snorkeling or diving in the coral reef of the Mexican Riviera Maya. This turtles can be found in the area of Tulum were the turtles are part of a rich ecosystem. This beautiful animals can be witnessed in their natural environment following strict rules to protect them. Raising awareness about the importance of their preservation is the main objective of our project.

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Mesoamerican Reef | The Coral Reef of Tulum Mexico

The Mesoamerican Reef - Tulum Mexico

The Mesoamerican Reef

Tulum is part of the Mesoamerican Reef System, which extends over about 1000 km along the Caribbean coasts of Mexico, Belize, Guatemala, and Honduras. It is the largest coral reef in the western hemisphere and the second-largest in the world, after the Great Barrier Reef of Australia.

With more than 65 species of rock corals, 350 species of molluscs, and over 500 fish species, the Mesoamerican Reef is a natural refuge for protected and endangered species.

It is logical to consider that visiting these places represents a great privilege that, in addition to enjoying, we should treasure and maintain.

We believe that the first step toward generating environmental awareness and protect these natural areas is to experience nature in its original state by engaging in eco tourism activities with minimal impact and providing information about the delicate balance that sustains it.

Some of the places we visit in our Eco Tours in Tulum

The tours offered by us are designed to convey the consequences of a natural act over another, to understand the ecosystem in question as a whole. The places that we visit include:

The coasts of Quintana Roo are visited every year from May to October by thousands of turtles that come to nest and lay eggs. Xcacel-Xcacelito is one of the most important places that receives these turtles. It is a large bay that is characterized by the turquoise-blue waters of the Mexican Caribbean. In this area, several different types of ecosystems can be observed: cenotes, mangrove forests, and coral reefs. It is an ideal place for swimming and snorkeling. Starting 26 years ago, biologists, researchers, and volunteers have joined efforts to protect sea turtles at the beach of Xcacel-Xcacelito. From July to November events are scheduled to watch the laying of eggs, the release of newborn turtles, and the sea turtle festival.

Akumal is one of the many beaches of the Mayan Riviera and a feeding spot for sea turtles because of its high content in sea grass. Because it is an area that is protected from waves and currents by the proximity of the coral reef barrier and the high probability of seeing a turtle, Akumal is an ideal snorkeling spot.

Caleta Tankah is a large solitary beach, untouched in its majority, from where you can observe the ruins of Tulum, located only 1 km away. “Caleta” means the mouth of a crystalline subterranean river that opens directly onto the sea. This location is ideal for swimming, snorkeling, and resting. Inland, you can enjoy a beautiful jungle dotted with small transparent cenotes.

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June 2014 The Month of the Oceans

Yes, June 2014 is the Month of the Oceans, a month to celebrate and think about the Oceans of our lovely planet.

New scientific studies will be released this month: the research is one of the first to value the carbon sequestration role of the high seas as well as the launch of the Global Ocean Commission.

You can read more about The month of the Oceans June 2014 at the website of the Global Ocean Comission.WORLDS OCEAN MONTH